Japanese strategy for continuous improvement.
Principles:
- human resources are the most important company asset,
- processes must evolve by gradual improvement rather than radical changes,
- improvement must be based on statistical/quantitative evaluation of process performance
References
Cusumano, M. A. (1991) Japan's Software Factories. New York: Oxford University Press.
[SEI CMM]
[PCMM]
[Bootstrap]
[TRILLIUM]
[Quality Improvement Paradigm]
[Kaizen]